Job Title:
Operations Development Analyst (System Team)
Job Reference No.: HIT-2019-410

Main Duties:

  • Work closely with users in the Company to
  1. lead the development of user requirements
  2. recommend solutions on terminal operating system (TOS) improvements
  3. revise business processes to fit the business needs
  • Liaise with development team on resources allocation and scheduling of tasks
  • Facilitate on-site testing and training to ensure the timely delivery of solutions in terms of people and system readiness
  • Provide on-site rollout and post-implementation supports, and facilitate on-going enhancements whenever necessary


  • Degree holder in Industrial Engineering, Computer Science, Operations Management, Operations Research or other related disciplines
  • Minimum 1-3 years of relevant working experience in process re-engineering, consulting or other related fields; candidates with less relevant experience may consider for an assistant position
  • Proficient in MS Office Suite, workflow package and MS Project is a definite plus
  • Highly customer-focused and self-motivated with excellent analytical, presentation and communication skills
  • Able to work independently and efficiently under pressure and tight schedule
  • Strong command of both written and spoken English and Chinese (Cantonese and Putonghua)
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